Last Updated: October 20, 2026
Welcome to Alleyoop.
These Terms of Use ("Terms") govern your access to and use of https://www.alleyoopco.com (the "Website"), operated by Alleyoop ("Alleyoop," "we," "us," or "our").
By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.
1. About Alleyoop
Alleyoop is a Los Angeles-based e-commerce agency specializing in Shopify website design, development, platform migrations, digital strategy, and customer retention marketing.
Our Website provides information about our agency, capabilities, services, projects, and professional offerings.
Information presented on the Website is for general informational and promotional purposes and does not constitute a binding offer to provide services.
2. Website Use
You agree to use our Website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of the Website.
You may not:
- Attempt to gain unauthorized access to the Website, servers, or connected systems
- Introduce malicious software, viruses, or harmful code
- Interfere with the security, functionality, or availability of the Website
- Use automated tools to extract substantial amounts of content without authorization
- Copy, reproduce, distribute, or commercially exploit Website materials without permission
- Impersonate another person or misrepresent your affiliation with an organization
- Use the Website for fraudulent, misleading, or unlawful activities
We reserve the right to restrict access to the Website where reasonably necessary to protect our business, users, or systems.
3. Intellectual Property
Unless otherwise indicated, the content and materials displayed on the Website, including text, graphics, layouts, design elements, branding, logos, visual assets, and original creative work, are owned by Alleyoop or used with permission from their respective owners.
These materials may be protected by copyright, trademark, and other intellectual property laws.
You may view and use Website content for personal or internal business evaluation purposes. No ownership rights or broader licenses are granted by accessing the Website.
You may not reproduce, modify, redistribute, or commercially use our proprietary materials without prior written authorization.
4. Portfolio and Client Work
Our Website may feature examples of completed projects, client collaborations, brand identities, website designs, and other creative or technical work.
Client names, trademarks, logos, products, and certain project assets remain the property of their respective owners.
Portfolio materials are presented to illustrate our experience and capabilities. Unless expressly stated, their inclusion does not imply endorsement of Alleyoop by the featured client.
Unauthorized reproduction or use of featured work is prohibited to the extent protected by applicable law.
5. Services and Project Engagements
Descriptions of services on our Website are intended to provide an overview of Alleyoop's capabilities.
All paid engagements, including website design, development, migrations, marketing services, consulting, and ongoing support, are subject to mutually agreed proposals, Statements of Work, service agreements, or other written contracts.
Project-specific matters, including scope, deliverables, timelines, fees, payment schedules, ownership rights, revisions, cancellations, and termination, will be governed by those agreements.
If there is a conflict between these Website Terms and a separately executed client agreement, the executed agreement will control with respect to the applicable services.
Submitting an inquiry, booking a consultation, or receiving a proposal does not establish a client relationship or obligate either party to enter into a service agreement.
6. Estimates and Proposals
Any pricing, estimated timelines, projected outcomes, or service information discussed through our Website or initial consultations is preliminary unless expressly incorporated into a binding written agreement.
Final project fees, deliverables, and schedules depend on the requirements and scope of each engagement.
We reserve the right to revise or withdraw preliminary estimates before a binding agreement is executed.
7. No Guarantee of Business Results
Alleyoop aims to deliver thoughtful, high-quality digital experiences and strategic solutions.
However, business performance depends on numerous factors outside our control, including market conditions, consumer behavior, advertising spend, product demand, third-party platforms, and operational decisions.
Unless expressly agreed in writing, we do not guarantee specific revenue, conversion rates, search engine rankings, customer acquisition costs, return on investment, or other commercial outcomes.
Case studies, testimonials, portfolio examples, and performance figures are provided for illustration and should not be interpreted as guarantees of future results.
8. Third-Party Platforms and Integrations
Our Website may reference third-party platforms and technologies, including Shopify, Klaviyo, and other e-commerce, marketing, analytics, and business software providers.
All third-party trademarks and product names belong to their respective owners.
References to these technologies do not imply ownership of, or responsibility for, their independent products or services.
Third-party platforms may maintain their own terms, pricing, functionality, availability, and privacy practices.
Alleyoop is not responsible for interruptions, outages, changes, or limitations originating from systems outside our control, except as otherwise provided under a separately executed agreement.
9. Information Accuracy
We make reasonable efforts to keep the information on our Website current, accurate, and relevant.
However, information may occasionally contain inaccuracies, omissions, or outdated descriptions.
We reserve the right to update, modify, or remove Website content at any time without prior notice.
Nothing on the Website should be interpreted as professional legal, financial, or tax advice.
10. User Submissions and Communications
When you submit information through our Website, contact forms, email, or other communication channels, you agree to provide accurate information and confirm that you have the right to share the materials submitted.
You remain responsible for the content of your submissions.
By sending us an inquiry or other communication, you authorize Alleyoop to use the information reasonably necessary to review your request, respond, and conduct related business communications, in accordance with our Privacy Policy.
Submitting confidential or proprietary information through a general Website form does not, by itself, establish a confidentiality obligation or nondisclosure agreement.
Please contact us to arrange appropriate confidentiality protections before sharing particularly sensitive business information.
11. Privacy
Your use of our Website is also subject to our Privacy Policy, which describes how we collect, use, and handle personal information.
Please review our Privacy Policy for further details.
12. Website Availability
We may modify, suspend, discontinue, or restrict access to all or part of the Website at any time, subject to applicable law.
We do not guarantee uninterrupted or error-free access to the Website.
Temporary downtime, technical errors, maintenance, and circumstances beyond our reasonable control may affect availability.
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.
Alleyoop disclaims warranties of any kind, whether express or implied, regarding the Website, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement, except where such disclaimers are prohibited by law.
We do not warrant that the Website will always be secure, uninterrupted, accurate, or free from errors or harmful components.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Alleyoop and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of, or inability to use, the Website.
This includes, where permitted by law, loss of business opportunities, profits, data, or goodwill.
To the fullest extent permitted by applicable law, Alleyoop's aggregate liability arising solely from use of the Website will not exceed one hundred United States dollars ($100).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
These limitations relate to use of the Website and do not replace liability provisions contained in separately executed client service agreements.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Alleyoop and its representatives from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Website, material violation of these Terms, or infringement of third-party rights through content you submit.
This provision does not apply to the extent a claim results from Alleyoop's own unlawful conduct or where otherwise prohibited by law.
16. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.
Subject to applicable law, disputes arising from these Terms or use of the Website will be brought before the appropriate state or federal courts located in Los Angeles County, California.
Nothing in this section limits any mandatory rights or protections available under applicable law.
17. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
18. Changes to These Terms
We may revise these Terms periodically to reflect operational, legal, or business changes.
Updated Terms will be published on this page with a revised "Last Updated" date.
Continued use of the Website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.
19. Contact Information
If you have any questions regarding these Terms, please contact:
Alleyoop
Los Angeles, California, United States
Email: info@alleyoopco.com
Website: https://www.alleyoopco.com